> ## Documentation Index
> Fetch the complete documentation index at: https://docs.automq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Obtaining Services

> AutoMQ Cloud provides comprehensive technical support through one-on-one expert services via online tickets, Slack, and service email, ensuring effective assistance for enterprise users.

This article introduces how to obtain technical support and services when using the AutoMQ Cloud product.

## AutoMQ Cloud Technical Support

After enterprise users purchase a paid subscription to AutoMQ Cloud, AutoMQ technical personnel will establish a one-on-one expert service guarantee system for enterprise customers, providing comprehensive technical consulting, communication, emergency response, and other support.

Customers can choose the following channels to contact us based on their current communication preferences.

<Tabs>
  <Tab title="Online Ticket">
    The AutoMQ official website offers a ticket system. Customers can visit the official [Contact Us](https://www.automq.com/contact) page to submit relevant information.
  </Tab>

  <Tab title="Slack">
    AutoMQ offers a public consultation channel for Slack users. Customers using Slack can contact us by joining the [AutoMQ Slack Channel](https://go.automq.com/slack).
  </Tab>

  <Tab title="Service Email">
    AutoMQ Cloud provides a public email for technical services. Customers can reach us at [support@automq.com](mailto:support@automq.com) for support.
  </Tab>
</Tabs>

## Other Media Channels

🌟GitHub: [https://github.com/AutoMQ](https://github.com/AutoMQ)

💻 Official Website: [https://www.automq.com](https://www.automq.com)

🔍 Video Channel: AutoMQ