Obtaining Services

This article introduces how to obtain technical support and services while using AutoMQ Cloud products.

Business Edition Technical Support

After enterprise users subscribe to an AutoMQ Cloud paid subscription, AutoMQ technical staff will establish a one-on-one expert service guarantee system for enterprise customers, providing comprehensive technical consulting, communication, and emergency response support.

Developer Community

If there are any technical architecture questions during the research of AutoMQ On-Prem, developers can visit the community link below to access materials and engage in discussions.